Sales Associate

Description:

SUMMARY/OBJECTIVE

The purpose of the Sales Associate is to execute the sale of dealership equipment, this position is the initial representative of the company and creates the customer’s first impressions. Sales Representative provides valuable customer service that reflects H&R Agri-Power’s mission to provide quality products/services at a fair price to afford a reasonable return on assets.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Contact new and existing customers to check on current equipment and satisfaction, identify performance gaps, accurately recommend equipment/services that would fulfill all the customer’s needs, and close sales wholly and fully to the best of ability.
• Assure all documents associated with sales of whole goods and attachments are properly and totally completed.
• Submit once a week call reports, etc. on a timely basis.
• Maintain sales department vehicles and office equipment.
• Assist Sales Manager with field demonstrations by completing inspection on desired equipment to ensure that it is clean and operational. Coordinate with the Service Department to schedule follow-up services and/or maintenance.
• Update yourself daily on changes to manufacturers’ terms, discounts, and special programs, sales, deliveries, valuations, and new equipment arrival.
• Acquire and maintain in depth knowledge of all products and services provided within our company.
• Keep in front of competitive activity and competitive products.
• Have a good knowledge of used equipment values and be able to evaluate for trading purposes.
• Maintain all manuals, price lists, and other documents given to you by the dealership in an orderly fashion.
• Have a working knowledge of all factory finance plans.
• Attend any company, store and community functions that will benefit the dealership; visit with the customers.
• Promote H&R Agri-Power with pride and professionalism by ensuring that the customer is satisfied with the products and services and providing support to all staff.
• Carry out other duties as assigned by Service, Parts or Store Management.
• Maintain a positive, professional, and safe work environment by interacting with customers, peers, management and support resources in a way that promotes teamwork and a commitment to excellence.

Requirements:

EDUCATION/EXPERIENCE

• High School diploma or Equivalent.
• Associate degree preferred, but not required.
• 2-4 years of experience in sales and/or customer service.
• Basic familiarity with small and large Agriculture equipment would be beneficial to this position.
• Experience in a fast-paced work environment is a plus.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Possess a willingness to learn and grow in this position.
• Strong ability to listen and respond effectively.
• Capable of setting work priorities ensuring the best use of yours, the customer’s, and company’s time.
• Maintains a high level of productivity in the absence of supervision.
• Open and flexible to performing other tasks, duties, and responsibilities.
• Able and willing to promote and function in a team setting.
• Applies logic and critical thinking to solve problems.
• Able to clearly communicate in written and verbal forms with co-workers and customers.
• Applies a positive attitude to every duty and task performed.
• Progressive and forward-looking mindset.
• Strong and effortless personable skills.
• Capable of always maintaining a professional appearance and demeanor.
• 21 years of age or older.
• Possesses a valid driver’s license with a clean driving record.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee or with reasonable accommodation to successfully perform the essential functions of this job.

• Capable of moving around the building and grounds freely without assistance from others.
• Capable of repeatedly bending, walking, reaching, standing, or climbing.
• Capable of climbing in and out of equipment.
• Able to lift 10 pounds regularly, lift up-to 25 pounds frequently, and occasionally lift up-to 60 pounds.
• Able to operate all vehicles and equipment safely to prevent injury to self or others.
• Able to work outside for long periods of time in cold or hot weather.