Sales Associate

About the role

We’re a small, family-owned real estate office in Wallan looking for the right person to join our team.

This role focuses on post-listing property sales support and administration, working alongside the Listing Agent and independently throughout the sales campaign, from listing through to settlement. It does not involve listing properties or negotiating offers.

The role is focused on caring for clients and customers, managing sales administration, supporting inspections and buyers, progressing offers and contracts, and ensuring the process runs smoothly through to settlement.

It’s an important role within a friendly and supportive team, where your contribution will make a genuine difference to our clients, customers and the wider team.

$70,000–$90,000 package, including bonus structure, car allowance and superannuation. No remuneration.

Applicants without experience will be considered.

Key responsibilities

• Overseeing the day-to-day administration duties of real estate transactions

• Answering incoming phone calls and emails including buyer enquiry

• Carrying out buyer inspections with buyers

• Providing buyer feedback to vendors

• Scheduling appointments and managing calendars

• Managing electronic management & filing systems

• Assisting with the preparation of marketing materials and client presentations

• Maintaining a clean, tidy and organised office

About you

• Well-presented, well-spoken and self-aware

• Excellent communication and interpersonal abilities

• A positive, friendly and professional attitude

• The ability to create a positive, professional, courteous, and lasting impression

• Tolerant, kind & patient

• Able and enjoys interacting with a wide range of people

• Motivated to do well internally and keen to be productive

• Proactive, punctual and reliable

• Ability to work independently and as part of a team

• Open to feedback and committed to continuous improvement.

• Politely assertive

• The ability to work independently, take initiative, and accept constructive feedback

• Content with repetition in daily tasks but flexible to adapt to change and progress

• Strong administration skills – organised, thorough, systems orientated with meticulous attention to detail

• Excellent levels of computer literacy and touch-typing skills

• Proficiency in using Microsoft Office Suite (Word, Excel, Outlook) and database programs

• Previous experience in an administrative or office support role, preferably in the real estate industry

• Competence using real estate-related databases highly regarded

Benefits

• Opportunities for professional development
• Competitive remuneration plus achievable bonuses
• Range of employee benefits
• Collaborative culture
• Commitment to work-life balance

About us

Frost Real Estate is a family-owned agency serving Wallan and the surrounding communities. With a reputation for excellence, we are dedicated to providing outstanding service to our clients, the local community and referred clients throughout Victoria. Our team of experienced professionals is passionate about the industry and committed to helping our clients achieve their real estate goals.