Sales Associate

Company Description Kaalcāri is a contemporary footwear brand that creates minimalistic, health-focused shoes rooted in body wellness. Each pair is meticulously handcrafted by artisan communities across India, blending heritage craft traditions with modern aesthetic appeal. The brand collaborates with designers, podiatrists, manufacturers, and artisans to ensure every shoe supports foot health, body stability, posture, and overall well-being. Inspired by indigenous footwear and holistic healing practices, Kaalcāri aims to turn everyday shoes into instruments of holistic health. Its vision is to provide the right fit through diverse sizes, materials, and wellness-focused techniques, while keeping handcrafted, comfortable footwear accessible and affordable in the Indian market.

Role Description The Sales Associate role at Kaalcāri is a full-time, hybrid position based in Bengaluru, with flexibility for some work-from-home tasks. In this role, the Sales Associate engages directly with customers in-store and via digital channels, providing product guidance, explaining features related to comfort, wellness, and craftsmanship, and ensuring an excellent customer experience. Typical responsibilities include managing sales transactions, maintaining product displays, tracking inventory, and supporting visual merchandising. The Sales Associate will also respond to customer inquiries, assist with online order coordination, and contribute to sales promotions and events. Collaboration with the wider team to share customer feedback, support brand storytelling, and meet sales targets is an important part of the role.

Qualifications

• Strong customer service and interpersonal skills, with the ability to build rapport and communicate clearly with diverse customers.
• Sales and retail experience, including handling point-of-sale systems, managing transactions, and working toward individual or team targets.
• Basic knowledge or interest in footwear, wellness, or lifestyle products, with the ability to learn and explain product features and benefits.
• Organizational skills for managing inventory, maintaining displays, and supporting store operations efficiently.
• Comfort using digital tools (email, messaging apps, basic spreadsheets) to support hybrid work, coordinate online orders, and maintain records.
• Ability to work flexibly in a hybrid setup in Bengaluru, including weekends or peak retail periods when required.
• High level of reliability, professionalism, and attention to detail, with a customer-centric mindset.
• Prior experience in fashion, footwear, or wellness-oriented brands is an advantage; a relevant diploma or bachelor’s degree is preferred but not mandatory.