Sales Associate

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.

POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.

What you will achieve:

• Meet personal and team sales targets by using effective sales techniques.
• Deliver excellent customer service, including product recommendations and handling inquiries or issues.
• Support junior team members by sharing product knowledge and sales tips.
• Build strong customer relationships to encourage repeat business.
• Stay familiar with all store products, new launches, and ongoing promotions.
• Understand customer needs and provide personalized shopping advice.
• Keep up with retail trends and competitor activities to better serve customers.
• Help with daily store tasks like opening/closing, cash handling, and stock management.

What you will need:

• Experience in retail brand sales is preferred, and POS experience is a huge plus.
• Serious and responsible for work, patient with customers, able to bear hardships and stand hard work
• Enthusiastic and cheerful personality, with good expression and communication skills
• Aligns with the company’s vision, demonstrates accountability, and contributes to collective growth.

What we offer:

• We provide market-competitive rates.

• Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge.

• Career development: we work with you to advance your career through short-term assignments, and new experiences, etc.

• POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

• As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees

because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship,

imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of

any other status or condition protected by applicable federal, state or local law.