Sales Associate

Sales AssociateRole Description

We are seeking a motivated and customer-focused Sales Associate to support sales activities, build strong customer relationships, and contribute to business growth. The role involves understanding customer needs, presenting products or services, responding to inquiries, following up with prospects, and supporting the sales process from initial contact through completion. You will maintain accurate customer information, monitor sales opportunities, assist with promotional activities, and work closely with internal teams to ensure a smooth customer experience. The ideal candidate is confident, approachable, proactive, and results-oriented, with a strong ability to communicate effectively and build trust with customers.

Qualifications

• Diploma or Bachelor’s degree in Business, Marketing, Communications, Retail Management, or a related field.
• Strong interpersonal, communication, and customer service skills.
• Positive, proactive, and target-oriented mindset with a strong willingness to achieve results.
• Ability to understand customer needs and recommend suitable products or solutions.
• Strong negotiation, persuasion, and relationship-building abilities.
• Good organizational skills with attention to detail and follow-up.
• Comfortable working independently as well as collaboratively with different teams.
• Basic understanding of sales processes, customer relationship management, and commercial principles.
• Proficiency in English with strong verbal and written communication skills.