Sales Associate

About the role

We are looking for an energetic, outgoing and enthusiastic Sales Associate to join our exciting entertainment and immersive LED experience. If you enjoy meeting new people, creating memorable customer experiences and working in a fun, modern environment, this could be the perfect job for you.

Key responsibilities

• Welcome and engage visitors, creating a friendly and memorable experience from the moment they arrive
• Assist customers with ticket sales, promotions and general enquiries
• Introduce and explain the different experience zones and attractions to visitors
• Actively promote tickets, packages and special promotions
• Ensure the outlet and experience areas are clean, presentable and ready for visitors
• Assist with daily operations and ensure visitors follow safety and experience guidelines
• Help create exciting social media content, including photos and videos for TikTok, Instagram and other platforms
• Contribute creative ideas for social media trends, promotions and customer engagement
• Work closely with the team to maintain a fun, energetic and professional environment

About you

• Friendly, confident and comfortable interacting with people
• Energetic, outgoing and passionate about customer service
• Proactive, responsible and willing to learn
• Able to work well independently and as part of a team
• Comfortable working in a fast-paced entertainment environment
• Willing to work on weekends, public holidays and during peak periods
• Good communication and customer service skills
• Comfortable using social media platforms such as TikTok and Instagram
• Able to create simple and engaging photo and video content
• Responsible, reliable and presentable