Sales Associate

About the role

ComfortStyle Furniture & Bedding is seeking enthusiastic and customer-focused Sales Associates to join our team at our Mandurah store.

This is a casual position offering flexible hours and the opportunity to work in a dynamic and supportive retail environment. As a Sales Associate, you will play a key role in delivering exceptional customer service, providing product advice and assisting customers to find the right furniture and bedding solutions for their needs.

As one of the first points of contact for our customers, you will help create a positive and welcoming shopping experience while contributing to the overall success of the store through strong customer engagement, teamwork and sales performance.

What you'll be doing

• Greeting customers and creating a welcoming showroom experience.
• Providing expert advice on furniture and bedding products to help customers find the right solution for their needs.
• Demonstrating product features, benefits and care requirements to support informed purchasing decisions.
• Achieving individual and team sales targets through exceptional customer service.
• Processing sales transactions accurately and efficiently through the point-of-sale system.
• Handling customer enquiries and resolving concerns in a professional and courteous manner.
• Maintaining high showroom presentation standards, including merchandising, ticketing and display maintenance.
• Assisting with the receipt, unpacking and placement of stock as required.
• Supporting promotional campaigns, catalogue events and other store initiatives.
• Building strong customer relationships to encourage repeat business and referrals.
• Assisting with general store duties to ensure the smooth day-to-day operation of the showroom

What we're looking for

• Previous experience in a retail, sales or customer service environment
• Strong communication and interpersonal skills, with the ability to build rapport and engage effectively with a diverse range of customers
• A positive, enthusiastic and customer-focused approach, with a genuine passion for delivering exceptional service
• Confidence working both independently and as part of a collaborative team
• Ability to confidently use point-of-sale systems, technology and basic computer applications
• Flexibility, reliability and availability to work casual hours, including weekends and public holidays as required
• A willingness to learn and develop product knowledge across our furniture and bedding ranges
• Strong organisational skills and attention to detail, with the ability to manage multiple tasks in a fast-paced retail environment
• Physical capability to assist with moving and handling furniture and merchandise safely when required

What we offer

At ComfortStyle Furniture and Bedding, we value our team members and offer a supportive work environment where your contribution is recognised. As a casual Sales Associate, you'll enjoy:

• Flexible casual working hours that fit around your lifestyle - approx 10 - 15hrs per week
• Staff discount on our furniture and bedding range
• Ongoing training and development opportunities to build your retail expertise
• A welcoming and inclusive team culture
• The opportunity to work with quality products and help customers create comfortable homes

About us

ComfortStyle Furniture & Bedding is a proudly Western Australian retailer committed to helping customers create comfortable and stylish homes. We offer a wide range of quality furniture and bedding products that combine comfort, functionality and value.

At ComfortStyle, we pride ourselves on delivering exceptional customer service through our knowledgeable and friendly team. We take the time to understand our customers' needs and provide expert advice to help them find the right solutions for their home and lifestyle.

With a strong focus on customer satisfaction, teamwork and community, ComfortStyle has built a reputation as a trusted and respected name in the furniture and bedding industry. We are passionate about what we do and are committed to creating a positive shopping experience for every customer who walks through our doors.

Apply now

If you're ready to join our team and deliver outstanding customer service in a rewarding retail environment, we'd love to hear from you. Please submit your CV and a cover letter outlining your retail experience and passion for customer service. Join ComfortStyle Furniture and Bedding and become part of a team that values excellence and customer satisfaction.

Please note that due to the volume of applications, only shortlisted candidates will be contacted.