Smart Toys and Books
Sales Associate
Skills
1 month ago
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Important information
Contract type:
Part time
Salary:
$27,040 / year
Location:
Knoxville, TN, USA
Work mode:
Onsite
Published on:
16 September 2026
What they need
Overview
Join our dynamic team as a Sales Associate and become the friendly face that welcomes customers, guides them through their shopping experience, and helps them find exactly what they need. This energetic role is perfect for motivated individuals who thrive in a fast-paced retail environment. As a Sales Associate, you will play a vital part in driving sales, providing exceptional customer service, and maintaining an inviting store atmosphere. Your enthusiasm and proactive approach will inspire customers and contribute to the overall success of our retail operation.
Open availability is needed. Must work weekends. Our store hours are 10am-7pm. After Black Friday hours will be extended to 10am-8pm. Shifts include 9:45am-2pm and 2-6:30-7pm (2-8:30pm during holidays).
Responsibilities
- Greet customers warmly and assist them in locating products or services that meet their needs
- Conduct engaging product demos to showcase features and benefits, encouraging customer interest and upselling opportunities
- Operate the Point of Sale (POS) system efficiently for transactions, including cash handling, credit card processing, and receipts issuance
- Maintain organized merchandising displays to enhance product visibility and appeal
- Stock shelves and manage inventory levels through regular stocking and merchandising activities
- Provide excellent customer service by answering questions, offering recommendations, and ensuring a positive shopping experience
- Demonstrate strong phone etiquette when handling inquiries or assisting customers remotely
- Assist with basic retail math tasks such as calculating totals, discounts, and change accurately
- Support team members as needed, fostering a collaborative environment
- Uphold store policies related to cash handling, safety procedures, and cleanliness standards.
Experience
- Prior retail sales experience is desirable but not required.
- Demonstrating leadership capabilities in team settings is a plus
- Familiarity with POS systems, cashiering procedures, and cash handling protocols
- Strong communication skills with the ability to connect with customers from diverse backgrounds
- Experience conducting product demos and upselling techniques to maximize sales opportunities
- Knowledge of merchandising standards and stock management practices
- Basic math skills necessary for retail transactions and inventory calculations
- Kids are our customers! Must be kid-friendly!
Join us in creating an engaging shopping environment where every customer leaves satisfied! We’re committed to supporting your growth with comprehensive training and opportunities to develop your skills in retail sales. All positions are paid roles that value your contribution from day one.
Job Type: Part-time
Pay: $13.00 - $13.50 per hour
Benefits:
- Employee discount
- Flexible schedule
Application Question(s):
- Do you have experience working with children?
Experience:
- Retail sales: 1 year (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
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