Sales Associate

Founded in 1970, Joyce is recognised as a pioneering tastemaker in the fashion world, continuously representing designers who transcend creative boundaries, and championing craftsmanship and creativity. At its two boutiques in Hong Kong, Joyce brings a distinctly Asian lens to a vanguard edit of luxury, emerging and avant-garde brands, with an approach to women’s and men’s ready-to-wear that reaches beyond standard seasonal trends into a world of discovery, elevated through extraordinary creative visual storytelling. A finely tuned curation of ultra-niche skin-care and fragrance, accessories, fine jewellery and homewares completes the offer.

Joyce is a part of The Lane Crawford Joyce Group, Asia’s Premier fashion retail, brand management and distribution group, which also includes iconic, luxury department store Lane Crawford, and fashion, beauty, and lifestyle brand management and distribution business Imaginex*.*

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Responsibilities:

• Inspire our customers by being their passionate fashion expert, dedicated to delivering an exceptional end to end experience.
• Proactively engage with them to identify their unique needs, using your knowledge in styling and selling to provide them with personalised, cross business unit solutions. Use your clienteling skills to maintain existing, and grow new client base, building genuine long lasting relationships.
• Manage your sales and customer database to achieve your individual and team targets and KPI’s.
• Perform day to day retail operations to ensure a world class shopping environment for every customer.

What motivates you

• Develop your day to day retail and service skills supported by training at Joyce Academy.
• Work in a fast paced, highly collaborative environment.
• Bring your creative ability and sense of style to our customers.

Who you are

• Warm, welcoming personality with strong communication skills.
• Attentive and empathetic to customer needs.
• Sales driven, results orientated approach.
• High level of knowledge in styling and selling.
• Team player, collaborative and flexible working style.
• Curiosity to learn and develop.
• Good command of Cantonese, English and strong in Mandarin is a plus.
• Candidates with more experience may be considered for Senior Style Advisor or Personal Stylist.

You are invited to submit your Resume with Expected Salary by clicking "APPLY NOW"

Join Joyce Group and you’ll work with and learn from the best buyers, creatives and retailers in Asia. You’ll be provided with a staff discount on product, learning and development through our one-of-a-kind  Academy, opportunities to support charitable initiatives, and have access to our unique wellness platform with office gym, personal training, yoga, stretch and other programmes. We take pride in the fact that many of our colleagues go on to work for international luxury bands and retailers at the highest levels because of their learnings and achievements at Joyce Group. Apply now

All information provided will be treated in strict confidence and used for recruitment purposes only.