Sales Associate

1.     Lead Generation & Business Development

• Identify and research potential clients through various channels, including online platforms, referrals, networking, and other business development activities.

• Generate, qualify, and maintain a pipeline of prospective clients.

• Conduct outbound calls, emails, social media scraping, and other appropriate sales activities.

• Research prospective clients to understand their business needs and potential requirements.

• Develop strategies to convert qualified leads into business opportunities.

• 1.     Sales & Client Acquisition

  • Present and promote the company’s products and services to prospective clients.
  • Conduct sales presentations, meetings, and product or service demonstrations as needed.
  • Understand client requirements and recommend appropriate solutions.
  • Prepare quotations, proposals, and other sales documents in coordination with the appropriate departments.
  • Negotiate with clients within approved company guidelines.
  • Follow up consistently with prospects and move opportunities through the sales process.
  • Meet or exceed assigned sales targets and key performance indicators.

  2.     Client Relationship Management

  • Build and maintain professional relationships with existing and prospective clients.
  • Act as a point of contact during the sales process and ensure timely communication.
  • Understand client concerns, requirements, and expectations.
  • Coordinate with internal teams to ensure smooth handover of newly acquired clients.
  • Conduct appropriate follow-ups to support client satisfaction and retention.

  3.     Sales Administration & Reporting

  • Maintain accurate and updated records of leads, prospects, opportunities, and client information.
  • Update the company's CRM or sales tracking system regularly.
  • Prepare sales reports, forecasts, pipeline updates, and other reports as required.
  • Monitor sales activities and provide regular updates to management.
  • Ensure that proposals, quotations, contracts, and other sales documents are properly documented and submitted.

  4.     Market Research

  • Monitor market trends, industry developments, and competitor activities.
  • Identify potential business opportunities and new market segments.
  • Gather relevant market and customer information to support sales strategies.
  • Provide feedback to management regarding customer needs and market opportunities.

  5.     Coordination & Team Collaboration

  ·       Coordinate with Operations, HR, Finance, Marketing, and other departments when necessary to support sales activities.

  • Work closely with the management team regarding pricing, proposals, contracts, and client requirements.
  • Participate in company meetings, sales activities, networking events, and other business development initiatives.
  • Support marketing activities and campaigns that generate potential sales leads.

  6.     Other Responsibilities

  • Maintain professional and ethical standards in all sales activities.
  • Protect confidential company and client information.
  • Follow company policies, procedures, and approval processes.
  • Perform other sales and business development-related duties as assigned by management.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, Management, Communications, or a related field.
• At least 1–2 years of experience in sales, business development, account management, or a related role.
• Experience in B2B sales or business services is an advantage.
• Proven ability to generate leads and develop business opportunities.
• Strong communication, presentation, negotiation, and interpersonal skills.
• Customer-oriented and relationship-focused.
• Strong organizational and time-management skills.
• Goal-oriented with the ability to work with sales targets and deadlines.
• Proficient in Microsoft Office or Google Workspace.
• Experience using CRM or sales management tools is an advantage.
• Willing to conduct outbound sales activities and communicate with prospective clients.