Sales Associate

A house of artisanal tradition, Goyard is a French leather goods manufacturer, trunk maker and luggage maker, which has always been keen to assert an identity combining craftsmanship and respect for traditions. A constantly reiterated desire for excellence, crowned by two centuries of existence.

Job Overview

Reporting to the Boutique Manager, the Sales Associate will represent Goyard’s values of exclusivity, respect, discretion, and excellence while providing personalized service and supporting daily boutique operations.

Key responsibilities

• Achieve individual sales goals and KPIs while supporting boutique objectives.
• Deliver an exceptional and personalized client experience.
• Develop strong knowledge of Goyard products, heritage, and craftsmanship.
• Support daily boutique operations, including opening and closing procedures.
• Maintain the highest standards of visual presentation and client service.
• Assist with stockroom organization, shipments, and inventory activities.
• Maintain accurate and up-to-date client books.
• Follow all company policies and procedures.
• Contribute to a positive, collaborative team environment

Required qualifications and skills

• Minimum 3 years of luxury retail experience.
• Proven track record of achieving sales goals.
• Strong organizational, communication, and interpersonal skills.
• Exceptional attention to detail and ability to multitask.
• Professional presentation and grooming.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Ability to lift up to 40 lbs. and stand for an 8-hour shift.
• Flexible availability, including evenings, weekends, and holidays.

Compensation Data

The appointed candidate will be offered an hourly rare of $22.00 plus the opportunity to participate on a comprehensive commission and bonus structure, benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and retirement plans with employer contributions.

Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Job Title: Sales Associate

Job Location: San Francisco

Job Function: Retail

Contract type: Permanent

Country/Region: United States