Sales Associate

UnifyCX is growing and we’re looking for a Sales Associate to join our motivated and ambitious team in San Antonio, TX.

UnifyCX is growing and we’re looking for a Sales Associateto join our motivated and ambitious team in San Antonio, TX.

Pay and Perks:

• Base Pay: $20.00 per hour.

Additional Benefits: UnifyCX offers a comprehensive benefits package that includes health, life, vision, and dental insurance, as well as a 4% max matching 401K, and other financial opportunity options.

Hours of Operation: This program is from 7 am to 7 pm Monday through Friday, and schedules will fall between these hours.

1st week schedule (Orientation week): Wednesday to Friday—3 days (9:00 AM–5:30 PM CST)

Classroom Training Hours: Monday to Friday (9:00 AM–5:30 PM CST)
Classroom Training duration: 2 weeks
Production Training Hours: Monday to Friday (9:00 AM–5:30 PM CST)
Production Training duration: 2 to 4 weeks

After training all agents begin their assigned production schedule.

Location: 2735 Austin Hwy, San Antonio 78213.

Who are you?

• Minimum 6 months Insurance experience or 6 months customer service/sales experience, preferably in a professional or call-center environment.
• Ability to demonstrate internet-based, multi-screen computer navigation with ease.
• Commitment to Reliability.
• Strong Customer engagement skills.
• Basic understanding of the Insurance Industry. Understanding of Jewelry / Asset type of insurance is a plus.
• Technical troubleshooting experience preferred but not required.
• Comfortable handling customer support inquiries and customer support complaints.
• Comfortable with utilizing various methods of communication (email, chat, phone).
• Strong multi-tasking skills.

What Will You Do?

• Promotes Personal Lines growth through direct contact with prospects to sell them our personal lines policy over the phone
• Services incoming and outgoing calls and any activities related to those calls, maintaining service levels consistent with the Customer Service Philosophy and company brand standards
• Evaluates new business applications to ensure that all information has been provided from prospective policyholders\
• Issues new business policies in response to policyholder requests as needed
• Ability to work extended hours as needed
• Report to work at scheduled time with reliable and predictable attendance

Who We Are:

UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman customer experiences through a powerful blend of strategy, omnichannel support, analytics, and AI-driven tools like GoTalent.AI, Voice of Customer, and automatic QA. Our outcome-based model prioritizes measurable results for more than 200 client programs serviced today. With a focus on automation, talent enablement, strategic partnerships, and strict data ethics, UnifyCX delivers scalable, personalized, and compliant solutions that create real business impact.

UnifyCX is a certified woman-owned business and an EOE employer who welcomes diversity.