Sales Associate

Aquazzura is a luxury footwear brand founded in Florence in 2011 by Colombian designer Edgardo Osorio .

Rooted in Italian craftsmanship and driven by a contemporary, feminine vision, Aquazzura is known for its refined elegance, exceptional comfort and timeless yet modern design. Each collection reflects a perfect balance between tradition and innovation, with a strong focus on quality, detail and savoir-faire.

Today, Aquazzura is an internationally recognized brand, distributed in over 50 countries, with headquarters in Florence and Milan and boutiques in the world’s most prestigious luxury destinations.

Position:

The Sales Associate will be responsible for providing a personalized customer experience, building strong customer relationships, and meeting and exceeding sales targets.

Client and Business oriented

• Represent Aquazzura as an Ambassador of the brand;
• Provide excellent customer service by assisting clients to satisfy their needs;
• Build up a loyal Clientele;
• Demonstrate an active role on the selling floor;
• Product knowledge and sensitive to competitor’s trading activities.

Operations:

• Working within established guidelines, procedures, policies and standards of the Company;
• Ensure the achievement of individual and Store goals, improving and developing the business;
• Be able to correctly operate the retail systems (stock transfer, payments, customer data base, etc.);
• Attaching price tags to merchandise on the shop floor;
• Involved in the Stock and Inventory;
• Reporting discrepancies and problems to the supervisor;
• Maintain merchandising standards.

Requirements:

• Minimum 2 years sales experience in fashion and luxury contexts.
• Dynamic, friendly and engaging personality;
• Must be customer-oriented;
• Action and Sales oriented;
• Excellent customer and service attitude;
• Strong communication skills;
• Luxury product knowledge;
• Fluent in English, other languages are a plus