SALES ASSOCIATE

JOB DESCRIPTION FOR SALES ASSOCIATE

1. Customer Service & Sales Assistance

• Greet customers in a friendly, professional, and courteous manner.

• Assist customers in selecting products based on their needs, preferences, and budget.

• Provide accurate information regarding product features, prices, promotions, availability, and company policies.

• Respond to customer inquiries, requests, and concerns in a professional and timely manner.

2. Sales & Product Presentation

• Promote products, special offers, and ongoing promotions to customers when appropriate.

• Assist in achieving daily and monthly sales targets set by Management.

• Ensure that merchandise and products are properly displayed, labeled, priced, and well-presented.

• Monitor product availability and coordinate with the stockman or supervisor for replenishment when necessary.

3. Store Operations & Merchandising

• Maintain cleanliness, organization, and proper arrangement of the sales floor and assigned areas.

• Replenish merchandise and supplies to ensure products are readily available to customers.

• Check product displays regularly and ensure compliance with company merchandising standards.

• Assist in receiving, organizing, and transferring merchandise when required.

4. Customer Transactions & Store Support

• Assist customers throughout the purchasing process and coordinate with the cashier or other service staff when necessary.

• Ensure accurate communication of customer orders, requests, and product information.

• Assist in handling customer concerns and refer unresolved issues to the supervisor or Management.

• Support daily store operations and other front-of-house activities as needed.

5. Company Compliance

• Adhere to company policies, code of conduct, sales procedures, and operational guidelines at all times.

• Safeguard company merchandise, equipment, and other assets within the assigned area.

• Maintain professionalism and positive working relationships with customers and team members.

• Perform other duties as assigned by Management.