Sales Associate

Company Profile:

Grandview Trailer Sales is a local, family owned business offering utility, enclosed and custom trailer options for many industries. We are a small, fast-paced business with a high focus on customer satisfaction and offering a quality product at a competitive price.

Job Title: Sales Associate/Office Assistant

Essential Duties and Responsibilities:

• Job Duties & Responsibilities
• Assist walk-in customers with trailer sales and provide knowledgeable customer service throughout the entire sales process.
• Assist customers in selecting the right trailer based on their needs, including checking available inventory and trailer options.
• Complete the sales process from initial customer contact through final delivery.
• For trailers in stock, complete the required registration and title paperwork, collect customer payments, and finalize the sale.
• Prepare trailers for customer pickup, including hooking up and ensuring the trailer is ready for delivery.
• For trailers that are not in stock, create detailed purchase orders with the required trailer specifications and submit orders to the appropriate trailer builders.
• Communicate with trailer builders regarding orders, availability, specifications, and delivery status as needed.
• Maintain accurate inventory of trailers on site and update inventory records and tracking spreadsheets.
• Monitor trailer inventory levels and place orders when additional trailers are needed to maintain adequate stock.
• Create and prepare VIN stickers and title documentation using VINEZE.
• Answer incoming phone calls and assist customers with questions, pricing, availability, and general trailer information.
• Provide follow-up and customer support throughout the sales process.
• Manage company marketing through Facebook and other social media platforms.
• Create and post social media content to promote trailers, products, sales, and company services.
• Maintain accurate sales and inventory records and ensure all required documentation is completed and organized.

Position Requirements:

• High School Diploma or GED
• Prior sales and/or office management experience preferred
• Quickbooks experience strongly preferred
• Proficiency with Office products: Word, Excel, PowerPoint, Outlook, etc...
• Self-starter with the ability to work under low supervision
• Strong written and verbal communication skills
• Bilingual (Spanish) is a plus

Job Type: Full-time

Work Location: In person