Sales Associate

Company Description A BATHING APE® (BAPE®), operated by Nowhere Co., Ltd., is a pioneering Japanese streetwear brand founded in 1993 and headquartered in Tokyo, one of the world’s leading fashion hubs. The brand is globally known for its distinctive designs and original icons such as “APE HEAD,” “BAPE® CAMO,” “BAPE STA™,” “SHARK HOODIE,” and “BABY MILO®.” BAPE® offers Mens, Ladies, and Kids lines, with products available in Japan, the US, UK, China, and various Asian countries, attracting a diverse community of fashion enthusiasts. The brand is also recognized for its genre-defying collaborations with international companies and well-known artists, spanning beyond traditional fashion and apparel. With strong global recognition and ongoing expansion, BAPE® continues to influence and shape contemporary street fashion worldwide.

Role Description The Sales Associate role based in Costa Mesa, CA. The Sales Associate will provide an excellent in-store experience by greeting customers, understanding their needs, and guiding them through product selections that reflect BAPE®’s brand identity. Responsibilities include maintaining visual merchandising standards, restocking and organizing inventory, and ensuring the sales floor and fitting rooms are clean and presentable. The role also involves processing transactions accurately, handling returns and exchanges, and using point-of-sale systems in compliance with company policies. In addition, the Sales Associate will support store promotions, learn product features and brand history, and collaborate closely with team members and store management to meet sales targets and uphold BAPE®’s customer service standards.

Qualifications

• Experience in retail or customer-facing roles, with strong customer service and interpersonal skills.
• Sales and merchandising abilities, including product presentation, upselling, and familiarity with basic sales targets or KPIs.
• Operational skills such as cash handling, POS system usage, and attention to detail in inventory management.
• Interest in streetwear fashion and familiarity with global fashion trends, especially Japanese street culture and the BAPE® brand.
• Effective communication skills, both verbal and written, and the ability to work collaboratively in a diverse team environment.
• Strong reliability, time management, and ability to stand for extended periods and perform light physical tasks (e.g., lifting, stocking).
• Availability to work a flexible schedule, including weekends, holidays, and peak retail periods.
• High school diploma or equivalent; previous experience in fashion retail is preferred but not required.