Sales Associate

Job Title: Sales Associate

FLSA Status: PT or FT, Non**-**Exempt

Location: Pike + Rose – North Bethesda, MD

Role Summary:

SweatHouz is the fastest growing franchise recovery business globally, focused on accelerating the world’s adoption of contrast therapy through private suite experiences. We are seeking a dedicated Sales Associate to deliver an outstanding and well-rounded sales and service experience to all guests and members. The Sales Associate builds authentic relationships and translates the mission of SWTHZ through its product and service offerings, focusing on behaviors that drive both member acquisition and long-term retention.

As a frontline advocate for the SWTHZ brand, you will help us with our local and national expansion by providing a best-in-class, member-centric experience.

Our mission is driven by wellness. We believe that a true, authentic passion for the health and wellness industry is the primary driver of success in this role. We are looking for team members who don't just sell a service, but who personally value and advocate for the transformative power of recovery.

What will you be engaged in day-to-day?

• Executing a relationship-based sales model with each guest to passionately relate how SWTHZ services satisfy their individual needs and goals.
• Touring potential members through the studio and describing facilities, services, and amenities in a clear and concise manner.
• Effectively enrolling guests using company sales techniques and protocols while managing the onboarding process.
• Assisting with all member retention activities to drive studio growth and profitability.
• Setting appointments for all leads and potential new business to ensure a full sales pipeline.
• Promoting marketing campaigns to leads and members while managing follow-ups using company software.
• Executing a daily plan for successful lead management and proactive selling activities.
• Partnering with the Studio Manager to provide a member-centric experience that strengthens relationships.
• Ensuring members receive a friendly greeting and prompt, professional attention to their needs.
• Serving as a resource for member questions or concerns while maintaining a clean and well-maintained studio environment.
• Performing other duties as assigned.

What qualifications will help you succeed?

• A genuine, deep-seated passion for health and wellness.
• High School Diploma or GED required, some college coursework preferred.
• 1+ years of experience in a professional sales environment.
• Proven experience with relationship-based selling, building value, and overcoming objections.
• Strong active listening skills to understand customer motivations and build trust.
• Ability to articulate features, benefits, and value propositions with clarity and confidence.
• Collaborative, team-oriented mindset with the ability to work independently when needed.
• Current CPR and AED Certification received through in-person training prior to start date.
• Ability to lift 50lbs and perform physical duties, including prolonged standing and walking.

Management retains the discretion to add to or change the duties of the position at any time.

SweatHouz is an Equal Opportunity Employer. SweatHouz prohibits employment discrimination based on race, color, religion, creed, age, sex, sexual orientation, gender identity/expression, national origin or ancestry, marital status, status as a military veteran, including all protected veterans, or status as a disabled individual, in accordance with applicable law

Compensation & Benefits:

We offer competitive compensation based on experience, skills, and qualifications. The estimated pay for this position is $17 per hour, plus performance-based incentive opportunities. In addition to pay, team members enjoy a collaborative, wellness-focused work environment, flexible scheduling, and a complimentary studio membership to support your own health and recovery journey.

Pay: From $17.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Application Question(s):

• Are you available to work on weekends?
• What is your weekday availability?

License/Certification:

• CPR Certification (Required)

Work Location: In person