Sales Associate

OVERVIEW of the job description:

Sales Associate is a key role in Fastenal's sales team, providing administrative and operational support to the branch and its customers. Sales Associate is responsible for handling orders, inventory, deliveries, returns, and customer service inquiries, as well as assisting the sales staff with sales and marketing activities. Sales Associate works closely with the branch manager, the sales representatives, and the warehouse personnel to ensure a smooth and efficient workflow and a high level of customer satisfaction.

Responsibilities:

• Assisting Account Specialist to service customers (quotation, invoice, vending billing and paperwork).
• Managing inventory & support supply chain processes.
• Placing and fulfilling orders, ensure on time delivery (for existing & new customer)
• Performing deliveries by using company vehicle
• Receiving and shipping inventory.
• Support growth by maintaining existing accounts.

Requirements:

• A valid driver’s license and the ability to meet our driving record requirements.
• A strong aptitude for sales and a genuine desire to sell.
• Demonstrate our core values of Ambition, Innovation, Integrity, and Teamwork.
• High school diploma or equivalent. Fresh Graduates are encouraged to apply for these positions.
• Previous experience in sales, customer service, or warehouse operations is preferred.
• Excellent communication and interpersonal skills, both verbal and written.
• Strong organizational and time management skills, with the ability to prioritize and multitask.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Ability to work independently and as part of a team.