Sales Associate

Job highlights

• Good Understanding of sales principal and customer service practices,solid communication and interpersonal skills . Ability to work as part of a team and take initiative independent of direct supervision .

• Engaging with customers and suggesting required Products and . Services by building knowledge of Products and Services to build loyalty driven sales,enhancing

• Customer Service/Satisfaction

• Process Execution as per SOPs

• Achieving Individual Revenue Targets for Department/Category of the Store.

• Drive Profitability through product knowledge and cross-selling/up-selling skills achievement and in co-ordination with Store Manager.

• Engaging with customers, highlighting promotions, responding to customer inquiries, visual merchandising, managing inventory, carrying out transactions, and guiding customers throughout the buying process.

Responsibilities:

• Sales Driven mindset with best learning ability and skill development and disciplined.
• Ensuring consistent delivery of high-quality customer service as per the company standards in all areas of operations.
• Ensuring Customer Satisfaction and executing action plans to improve the customer satisfaction.
• Addressing and resolving all points of concerns of customers in atimely manner to avoid any delays/issues during store operations.
• Monitoring stock and coordinating with store managers to ensure availability of stocks at all times.
• Good Understanding of sales principal and customer service practices, solid communication and interpersonal skills
• Ability to work as part of a team and take initiative independent of direct supervision
• Engaging with customers and suggesting required Products and
• Services by building knowledge of Products and Services to build loyalty driven sales, enhancing
  knowledge of customers to build product Experience.
• Positive attitude, pleasant personality and good self confidence

Cashiering Controls:

• Handle cash, credit or other transactions with customers on POS or mobile app collect payments ensure the collection matches as per POS daily transaction
• Issue change, receipts, refunds; Redeem vouchers and coupons as per SOP.
• Handling of petty Cash and recording in the system with the help from Store Manager
• Handling returns customer and check to see if items are damaged or not and use of proper SOP channels accordingly.