Sales Associate

JOB DETAILS
1.Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.

2.Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.

3.Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.

4.Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.

5.Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.

6.Provides sales management information by completing reports.

7.Updates job knowledge by participating in educational opportunities; reading professional publications.

8.Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
FUNCTIONAL AREA
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