Sales Associate

Job Overview
We are seeking a friendly and motivated Sales Associate to join our retail team. The ideal candidate will deliver exceptional customer service, assist customers with product selections, and contribute to a positive shopping experience. This role requires strong communication skills, sales aptitude, and the ability to work effectively in a fast-paced environment. Bilingual abilities and prior retail or grocery store experience are a plus. The Sales Associate will be responsible for maintaining store presentation, managing transactions, and supporting team members to achieve sales goals.

Duties

• Greet customers warmly and provide excellent customer service
• Operate POS systems efficiently for sales transactions, cash handling, and refunds
• Conduct product demos to educate customers about features and benefits
• Assist with merchandising, stocking shelves, and maintaining store displays
• Upsell products to maximize sales opportunities while ensuring customer satisfaction
• Manage inventory levels and assist with stock replenishment
• Ensure proper cashiering procedures including basic math calculations and retail math accuracy
• Maintain clean and organized work areas, adhering to safety standards
• Use phone etiquette when assisting customers via phone or online inquiries
• Support supervising staff in daily operations as needed

Experience

• Prior experience in retail sales, grocery store, or similar customer service roles preferred
• Familiarity with POS systems and cash handling procedures
• Experience in supervising or leading a team is a plus
• Ability to perform retail math accurately for transactions and inventory management
• Bilingual skills are highly desirable to serve diverse customer bases
• Strong communication skills, including effective phone etiquette and interpersonal interactions
• Demonstrated ability to upsell products and promote store merchandise effectively

This position offers an engaging work environment where teamwork, communication, and a customer-focused attitude are valued. Candidates should be adaptable, detail-oriented, and eager to contribute to a positive shopping experience for all customers.

Job Types: Full-time, Part-time

Benefits:

• Employee discount
• Flexible schedule

People with a criminal record are encouraged to apply

Work Location: In person