Sales Associate

Modern Citizen is a destination for considered fashion with a luxury sensibility — made versatile, accessible, and modern. Our brand’s hallmark is a refined perspective and elevated aesthetic, paired back to a thoughtful price point balancing quality and accessibility.

We’re digitally native and are utilizing the efficiencies of a direct-to-consumer business model to build a distinctive, beautiful brand — and a best-in-class next generation retailer. We’re incredibly passionate about our community of customers and the brand we’re building. We believe that a successful company starts with a strong and empowered team that shares a growth mindset and an appreciation for details.

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DESCRIPTION

Modern Citizen is seeking a Part-Time Sales Associate to join our dynamic team at our Pacific Heights San Francisco store. Reporting to the Store Leader, you will play a vital role in delivering outstanding customer service, assisting with in-store events, and showcasing your styling expertise.

ROLES + RESPONSIBILITIES

• Customer Engagement
  • Provide exceptional service by assisting customers with their needs, answering questions, and offering personalized styling advice. Create a memorable shopping experience by understanding individual preferences and recommending suitable products.
• Event Support
  • Assist in the setup and execution of in-store events, including product launches and promotional activities. Help manage guest interactions and ensure the smooth operation of events to enhance the customer experience.
• Networking
  • Engage with customers and build relationships that promote brand loyalty. Support the Store Leader in local networking efforts and community engagement to strengthen the store’s presence in the area.
• Styling Expertise
  • Natural love for fashion and styling, possessing the ability to use this knowledge to provide personalized styling recommendations. Assist in visual merchandising by helping create appealing store displays that highlight seasonal trends and key items.

• Operational Support

  Keep the store and back of house areas tidy, organized, and efficient. Assist with daily store operations, including maintaining visual presentation standards, managing inventory, and ensuring the store remains clean and orderly.

BACKGROUND + EXPERIENCE

• Previous retail experience, with a preference for a background in fashion or luxury retail
• Strong communication skills, with the ability to build customer rapport and provide excellent service
• Passion for fashion and a keen eye for styling, with the ability to offer personalized recommendations
• Experience in supporting store operations and participating in events is a plus
• Ability to work effectively in a fast-paced environment and handle multiple tasks

CULTURE + SOFT SKILLS

• Responsible Mindset
  • Maintains a positive mindset and attitude when facing adversity, is accountable for individual ownership of all situations, and proactively seeks out solutions and action steps for everything in your control
• Kindness
  • No matter how stressful the day or the task, always acts from a place of kindness and compassion
• Self-Starter
  • Is comfortable navigating ambiguity with thoughtful, forward-thinking decision making
• Curiosity
  • Shows a hunger for knowledge, problem solving, and efficiency
• Resourcefulness
  • Willing to figure things out and do the unglamorous tasks that help grow the company
• Urgency
  • Understands what requires swift action and acts accordingly
• Prioritization
  • Thinks like a business owner and relentlessly prioritizes based on impact to the business
• Flexibility
  • Able to adjust with the ever-changing priorities that come with running and maintaining a business

COMPENSATION + PERKS

• $20 - $25 / hour (pending experience)
• Part-time, in-person position; 14 - 20 hours / week with weekend availability required
• Employee discount

Mission-driven company with opportunities for growth and advancement