Sales Associate

Company Description Van Nuys Kia is dedicated to serving drivers in the Van Nuys and greater Los Angeles, CA area as a trusted automotive resource. The dealership offers a wide selection of new and pre-owned vehicles to meet diverse customer needs and preferences. Team members focus on providing exceptional car care, including maintenance and service support, to keep vehicles performing at their best. The culture emphasizes friendly, professional customer service and a welcoming environment for both customers and staff.

Role Description The Sales Associate role is a full-time, on-site position based at our dealership in Los Angeles, CA. In this role, the Sales Associate meets and greets customers, listens to their needs, and guides them through the vehicle selection and test drive process. Daily responsibilities include presenting vehicle features and benefits, preparing price quotes, and supporting customers with financing and lease options in coordination with the finance team. The Sales Associate follows up with prospective and existing customers, maintains accurate records in the sales system, and collaborates with colleagues to achieve individual and team sales goals. This role also involves staying informed about current inventory, promotions, and product updates to provide clear, accurate information to customers.

Qualifications

• Strong customer service and interpersonal skills, with the ability to build trust and maintain long-term customer relationships.
• Sales and negotiation abilities, including presenting product benefits, handling objections, and closing sales in a professional manner.
• Effective verbal and written communication skills, including active listening and clear explanation of pricing and financing options.
• Basic computer and CRM skills, with the ability to learn dealership systems and maintain accurate sales records.
• Ability to work on-site full time in Los Angeles, CA, including evenings and weekends as needed.
• Self-motivated mindset with strong organization, time management, and follow-up skills.
• Prior automotive or retail sales experience is preferred but not required; willingness to learn and participate in ongoing training is essential.
• High school diploma or equivalent; additional education or certifications in sales or business are a plus.