Sales Associate

Location: Icon Siam / Mega Bangna / SVB Airport / BTS line

Sales and services

1. Achieve personal and boutique sales targets

2. Comply with the highest standard of the selling cycle:

   1. Welcome in the boutique
   2. Relationship building
   3. Presentations
   4. Discount handling
   5. Objections and complaints handling
   6. Sales closing
   7. High-quality Customer Service

3. Present the brand message in a professional manner within the Flagship environment

4. Handle customer complaints and inform the hierarchy

5. Customer care activities: change/shorten straps and bracelets, demagnetization, mini-diagnosis

6. Personal and boutique targets achieved

7. Customers satisfied

Operations

1. Help to ensure the various aspects of boutique operations such as reporting, routine tasks, housekeeping and other non-sales tasks
2. Help to ensure and implement an appropriate visual merchandising policy according to the company guidelines including both window displays and in-house product presentation
3. Help to maintain an accurate and complete record of the boutique stock (inventory control)
4. Monitor and carry out order processing for products and accessories
5. Maintenance of boutique standards
6. Healthy inventory level

Qualifications

• Excellent communication and interpersonal skills.
• Good command of English. Any other language an asset.
• Strong sales and negotiation skills.
• Ability to understand and present technical details.
• Proficient in using POS systems and handling transactions.
• Excellent customer service and focus.
• Professional appearance and demeanor.
• Ability to work flexible hours, including weekends and holidays.