Sales Associate

About the role

Key responsibilities

• Introduce the brand, our ingredients and product range accurately to customers and ensure shops meet brand standards during each shift, including personal grooming, hygiene, display and the condition of the shop and stockroom
• Support in-store social media content in line with brand guidelines
• Understand service procedures and products well, give attentive service, build repeat customers and meet store sales targets
• Encourage membership sign-ups
• Develop and follow up on corporate gifting leads, including festive orders
• Handle bulk orders from enquiry and quotation to delivery, confirm with management before accepting, and arrange production with the Kwai Chung workshop
• Handle stock checks, opening and closing stock records, replenishment, pre-orders, returns and exchanges as set out in the store SOP
• Flag stock for transfer to a faster-selling shop
• Help run seasonal pop-up counters, tastings and in-store events, and support collaborations with partner shops and corporate clients
• Work closely with shop colleagues and the workshop, help train new frontline staff, and report sales, corporate pipeline and customer feedback to the Marketing Director

About you

• At least 3 years of sales experience in premium retail, F&B, gifting or lifestyle brands

• Corporate or B2B sales experience is an advantage

• Fluent spoken and written English and Cantonese; Mandarin is an advantage

• Professional presentation and strong communication skills

• Customer-oriented, attentive to detail and works well in a team

• Responsible, self-motivated and willing to learn

• Basic computer skills (Google Sheets, email, POS systems)

• Able to work flexibly during festive peaks and on weekends

• A genuine interest in SG's products and brand

  Salary: 25-30K
  Working days: 8 rest days per month

How to Apply

Please send your CV and expected salary via WhatsApp at 98039520 or email to [email protected]. Personal data collected will be used for recruitment purposes only.

SG is a Hong Kong artisanal traditional snack brand. Our egg rolls are made at our own workshop in Hong Kong, using organic eggs and less sugar than traditional recipes. We see Chinese traditional snacks as a familiar Hong Kong flavor that deserves careful, modern treatment, so we put the same attention into the product, the packaging and the way we serve customers. Our style is understated and refined, and we expect our team to carry that in every interaction.