Sales Associate

Location: Kochi, Kerala
Experience: 1–3 Years
Working Days: Tuesday to Sunday

Job Summary

We are looking for a proactive, persuasive, and target-driven Sales Associate to join our team in Kochi. The candidate will be responsible for identifying potential individual customers, generating B2C leads, counselling prospective customers about our educational services, scheduling sessions, and converting leads into paying customers. Candidates with experience in EdTech sales, educational counselling, or direct-to-consumer sales will have an added advantage.

Key Responsibilities

• Identify and generate potential B2C leads through calls, social media, online platforms, referrals, and other lead-generation channels.
• Connect with prospective customers, understand their needs, and explain the benefits of the available educational services.
• Counsel prospective customers and guide them in selecting suitable sessions or services based on their requirements.
• Schedule and coordinate sessions with interested customers.
• Conduct follow-ups with leads through calls, WhatsApp, emails, and other communication channels to maintain engagement and drive conversions.
• Explain service features, benefits, and pricing to prospective customers and address their queries or concerns.
• Convert qualified leads into confirmed bookings, registrations, or sales.
• Achieve daily, weekly, and monthly lead-conversion and sales targets.
• Maintain accurate records of leads, customer interactions, session bookings, follow-ups, and sales outcomes in the CRM or tracking system.
• Build positive relationships with customers and ensure a smooth experience from the initial enquiry to session confirmation.
• Identify opportunities to improve lead conversion, customer engagement, and sales performance.
• Coordinate with the internal team to ensure timely session scheduling and customer support.

Required Qualifications and Skills

• 1–3 years of experience in sales, B2C sales, educational counselling, customer acquisition, or a related field.
• Excellent communication, persuasion, negotiation, and interpersonal skills.
• Ability to understand customer needs and explain educational services effectively.
• Strong lead-generation, follow-up, and sales-conversion skills.
• Target-oriented mindset with the ability to meet deadlines and sales goals.
• Good customer relationship management and problem-solving abilities.
• Basic proficiency in MS Office, Google Workspace, and CRM tools.
• Ability to work independently and collaboratively in a fast-paced environment.

Preferred Qualifications

• Experience in the EdTech, education, career guidance, or training industry is an added advantage.
• Experience in B2C sales, educational service sales, or session-based sales is preferred.
• Familiarity with lead management, customer counselling, and sales follow-up processes is beneficial.

What We Offer

• Opportunities for professional growth and skill development.
• Exposure to the education and technology sector.
• A collaborative and performance-driven work environment.

How to Apply

Interested candidates can send their updated resume to [email protected].

Pay: ₹11,000.00 - ₹37,000.00 per month

Work Location: In person