Sales associate

Job Summary

The Sales Associate identifies potential customers, promotes products and services, manages sales from enquiry to closing, and supports after-sales. They maintain client relationships, prepare quotations, follow up on leads, and achieve sales targets.

Responsibilities

Identify potential customers to expand the client base and increase sales opportunities

Respond promptly to customer enquiries to provide accurate product and service information

Prepare detailed and clear quotations tailored to customer requirements

Follow up on sales leads to convert prospects into customers

Maintain and strengthen client relationships to encourage repeat business

Understand customer needs to recommend appropriate products and solutions

Update and manage sales records to track progress and performance

Coordinate with internal teams to ensure smooth sales processes and customer satisfaction

Provide after-sales support to resolve issues and enhance customer experience

Work independently and collaboratively within a team to meet sales targets