Sales Associate

Company Description Orangetheory Fitness is a total-body workout program that blends strength training and cardio to help members build muscle, boost metabolism, and achieve lasting results. Through fun, coach-led group classes, Orangetheory focuses on transforming members physically, mentally, and socially in a supportive environment. The company serves over a million members, with more than 200,000 workouts completed daily in over 1,500 studios across 25+ countries. Using advanced performance-tracking technology, Orangetheory helps individuals of all fitness levels monitor progress in real time and over the long term. The brand is driven by the mission to help people live longer, more vibrant lives.

Role Description The Sales Associate is a part-time or full-time, on-site role based in the Orangetheory Fitness studio in Olney, MD. This role involves engaging prospective and current members, explaining membership options, and supporting them through the enrollment process. The Sales Associate greets guests, answers inquiries about classes and services, manages phone and email communications, and maintains accurate member records in studio systems. Additional daily tasks include handling front-desk operations, cleaning, vacuuming, mopping, dusting, stocking(we clean a lot!), processing payments, assisting with studio tours, and collaborating with coaches and studio leadership to ensure a welcoming, high-energy environment. The role also supports local marketing initiatives, outreach efforts, and occasional events to increase membership and community engagement.

Qualifications

• Strong communication and interpersonal skills, with the ability to build rapport and provide excellent customer service to diverse members and prospects.
• Sales and membership enrollment experience, including comfort with outbound calls, following up on leads, and meeting or exceeding sales targets.
• Basic administrative and computer skills, such as managing scheduling systems, updating member records, and processing payments accurately.
• Interest in fitness and wellness, with the ability to consistently participate in and clearly explain Orangetheory’s workouts, benefits, and membership options to individuals of all fitness levels.
• Ability to work on-site in Olney, MD, including evenings, weekends, and holidays as needed, and to collaborate effectively with studio team members.
• Highly organized, reliable, and self-motivated, with a positive attitude and readiness to contribute to a supportive studio culture.
• Prior experience in a fitness studio, retail, or hospitality environment is preferred but not required; high school diploma or equivalent is beneficial.