Sales Associate

KALM Studio is a recovery and movement studio in Old Town Alexandria.

HOW YOU ARE PAID

Base pay is $15.00 per hour.

On top of that you earn 15 percent commission on every membership you sell.

That is about $24 on our Recover membership, $34 on Restore, and $45 on

Unlimited Recovery.

Commission is paid in two parts: half when the member's first payment clears,

half when the second clears.

What that adds up to depends on you. An associate selling 10 memberships a

month earns roughly $18 an hour. Someone selling 20 earns roughly $21. If you

are good at this, there is no cap on it. Commission is not guaranteed and

depends on actual sales.

This is a sales role on a studio floor. Roughly 60 percent of your time is

selling memberships and following up with leads. The rest is running the front

of the studio and keeping it clean and ready.

We are telling you both halves up front because both are real. If you want a

desk job with a sales title, this is not it. If you want a sales job where you

never touch a towel, this is not it either.

This is hands-on work. You will be moving for most of your shift, resetting

suites, handling towels and laundry, and turning over studios between classes.

Wear shoes you can stand in.

WHAT YOU WILL DO

Membership sales and lead follow-up (60%)

• Follow up with new leads by phone, text, and email, and respond fast to

membership inquiries

• Conduct studio tours and membership consultations

• Help people understand Recovery, Movement, and Ritual options, and recommend

the membership that fits their routine

• Confidently ask for the membership sale

• Follow up with intro-offer guests, studio visitors, and anyone who was sent a

membership link but has not purchased

• Track every lead, conversation, and follow-up in Momence

• Onboard new members so their first month actually sticks, and follow up with

members who purchase but have not booked

• Watch for members with low attendance or unused credits and reach out before

they cancel

• Work toward weekly and monthly membership goals

Member experience and front desk (20%)

• Greet every member by name once you know it, and learn it quickly

• Check members in, answer questions, and handle concerns before they become

complaints

• Guide first-timers through contrast therapy safely, including sauna and plunge

protocols

• Manage class check-in, waitlists, and capacity, and keep the schedule on time

• Support instructors so they can focus on teaching

• Keep the front of house calm and unhurried, even when it is busy

Studio readiness and cleaning (20%)

• Clean and reset each suite after every session, including sauna, shower, and

cold plunge

• Turn over movement studios between classes, including mats, props, and

equipment

• Run daily deep cleaning of plunge tubs, wet areas, locker rooms, and common

spaces

• Log daily water testing and chemical readings for the cold plunge, accurately

and on time

• Restock supplies and keep cleaning and stocking trackers current

• Report maintenance and repair needs the same day you notice them

• Notice what needs doing and do it without being asked

WHO YOU ARE

• Comfortable talking about money and memberships, and comfortable asking for

the sale

• Warm and relationship-driven, without being performative

• Steady. Busy does not make you frantic.

• Organized, with strong follow-through on the follow-up nobody is watching

• You notice a smudge on the glass and wipe it before anyone mentions it

• You have worked with people before, in wellness, fitness, hospitality, or

service

• You can learn a booking platform quickly

• Reliable. Shifts start early and end late, and members plan their day around

us.

Experience in boutique fitness, wellness, hospitality, or membership sales is

preferred. Experience with sauna, cold plunge, Pilates, or yoga is a plus, not a

requirement. We will train you on the equipment and the protocols. We cannot

train you to care.

SCHEDULE

The studio is open seven days a week, early morning through late evening.

This position requires availability across early, midday, evening, and weekend

shifts. Weekend availability is required.

Hours are variable and scheduled according to business need. Scheduled hours

generally range from 10 to 25 hours per week. Availability you provide is not a

guarantee of hours scheduled.

We build schedules two weeks out and we honor them.

WHAT ELSE YOU GET

• Free membership, including recovery and unlimited classes

• Paid training

• Flexible scheduling

• Room to grow into a lead or Studio Manager role as we build the team

This position does not include employer-sponsored health, dental, vision, life,

disability, or retirement benefits, and does not include paid time off or paid

holidays.

HOW TO APPLY

Apply through Indeed with your resume and a short note. Tell us what a good day

at work looks like for you.

We read everything. We reply to everyone.

KALM Studio LLC

800 N. Henry Street, Suite 804, Alexandria, VA 22314

Pay: $15.00 per hour

Expected hours: 10.0 – 30.0 per week

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person