Sales Associate (fixed-term contract) - Portofino

Position

We are looking for a Sales Associate to join our Portofino boutique team, support the achievement of sales objectives, build strong relationships with clients, and promote the Emilio Pucci brand.

Job responsibilities

Sales and customer service

• Manage to achieve sales goals set by the Store Manager
• Contribute to a "top level" customer service, in all aspects, to meet effectively any request of clientele
• Collect, gather and analyse CRM data to leverage the existing client database
• Develop retail excellence behaviours such as personal relationships with customers, individual follow-up of the clientele, after-sales quality issues, selling ceremony…

Visual Merchandising and Image

• Contribute to display set-up for windows and interiors, following and executing meeting guidelines communicated by Visual Merchandising Manager
• Respect carefully the behaviours expected in the Store in terms of dress code, standing, customer approach, selling ceremony

Promotion and product knowledge

• Support the promotion campaigns in the store (special events, Press presentations, …) to develop the brand, the store and the collections on a local level
• Maintain an excellent knowledge of the products and collections by taking part to special trainings organised by the Store Management and the Buying department
• Develop a very good knowledge of the Luxury market and competitors

Organization and stock

• Contribute to controlling and managing the stock, respecting the guidelines of the Maison
• Perform all requested tasks related to daily Store’s operations (petty cash, bank accounting, opening and closing financial procedures, small maintenance, etc.) together with the Store Manager

Profile

Requirements

• At least 1-2 years of selling experience in Luxury/Fashion industry
• Selling experience in RTW and accessories
• Excellent selling and communication skills
• Permanent care to details and result-oriented
• Positive attitude and reliable behaviour
• Computer skills and retail management system knowledge
• Fluent English and Italian ( any other foreign language is a plus )

Additional information

The Gross Annual Base Salary for this position ranges from €25.000,00 to €28.000,00 (plus retail commissions). Compensation will be dependent upon the candidate’s relevant skills and experience.

PUCCI MAISON

Emilio Pucci, Marquis of Barsento, founded the brand that bears his name in 1947. He unexpectedly began his career on the Swiss ski slopes, to open his first boutique in Capri in 1950. A citizen of the world, constantly traveling between his native Florence and the holiday resorts favored by the jet set, he envisioned the modern woman following a revolutionary intuition full of style and personality. He dressed such women with easy, immediate pieces that express a new idea of elegance: fast, joyful, spontaneous, effortless. He embraced, with a unique sense of color, the American idea of sportswear, the need for absolute comfort, which he combined with an innate taste for beauty and luxury. He left a permanent mark, summarized by the prints that earned him the title of The Prince of Prints .

On September 1st 2021, Camille Miceli was appointed Artistic Director of Emilio Pucci. She will bring a new chapter in the history of the Maison and embark on a new global project.