Sales Associate - Full-time/Part-time

Who Are We?

Kiokii And is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories and lifestyle. With our rapid growth, we have 30+ stores in across Canada to-date and more to come!

We are thrilled to announce the opening of our new store at Mayfair, and we are looking for enthusiastic applicants to join our team as a Sales Associate.

About the Role

As a Sales Associate, you will provide top-tier customer service with outstanding product knowledge to all clients. Including but not limited to…

• Greet all customers with enthusiasm and deliver an exceptional shopping experience in a friendly and professional manner
• Assess customer needs and inquiries by asking open-ended questions to provide personalized solutions, leveraging your in-depth product knowledge to support them in selecting the right products
• Stay informed about current sales and ongoing in-store promotions to keep customers updated and enhance their shopping experience
• Ensure smooth and accurate customer transactions by efficiently utilizing our point-of-sale system and Kiokii Loyalty Reward Membership Program
• Foster positive relationships with customers to encourage repeat business and long-term brand loyalty
• Maintain a clean, organized, and visually appealing sales floor
• Collaborate with team members to support daily store operations and achieve goals
• Performs ad-hoc duties as assigned

What We're Looking For

• Previous retail, sales, or customer service experience preferred
• A deep enthusiasm for the Asian beauty industry, with a commitment to learning, sharing knowledge, and staying informed on the latest products and trends to better serve customers
• Excellent communication and interpersonal skills
• Team-oriented with a friendly and energetic personality
• Strong problem-solving abilities and able to adapt to customer needs
• Ability to work in a fast-paced environment and multitask effectively
• Basic math proficiency and ability to handle cash and transactions accurately

Vacancy type: NEW

Kiokii Inc. is an equal opportunity employer. If you require accommodation during the interview process, please contact Human Resources.

Pay: $18.25-$19.00 per hour

Benefits:

• Store discount

Application question(s):

• If selected for the role, how soon will you be available to start?
• How long would it take you to commute to the mall?
• Please note that this position requires completion of a professional reference check prior to offer. Can you confirm your willingness and ability to provide relevant work references?
• Have you ever been convicted of a criminal offence for which you have not received a pardon
• Do you have any upcoming travel plans or commitments in the next 6 months that could affect your availability?
• Do you prefer Full-time or Part-time? What are your available dates and times?

Work Location: In person