SALES ASSOCIATE - GLORIETTA

Key Responsibilities

Customer Assistance: Welcome customers warmly, identify their needs, and provide expert product recommendations and demonstrations.

Sales & Promotion: Meet or exceed individual and team sales targets by upselling, cross-selling, and informing customers about special promotions or loyalty programs.

Store Operations: Maintain the visual appeal of the sales floor, restock shelves, set up merchandise displays, and ensure product pricing tags are accurate.

Transactions: Operate Point of Sale (POS) systems to accurately process cash and card payments, handle returns, and issue refunds.

Conflict Resolution: Listen attentively to customer complaints and resolve them with empathy and professionalism.

Product Knowledge: Stay fully updated on product features, specifications, and store policies to effectively answer customer queries.

Essential Qualifications & SkillsEducation: High school diploma or equivalent is typically required; some employers may prefer an Associate's degree or prior retail/customer service experience.

Communication: Exceptional verbal communication and interpersonal skills to build rapport with buyers.

Math Skills: Basic arithmetic and numerical accuracy to handle cash drawers, make change, and process transactions.

Physical Stamina: Ability to stand and walk for extended periods, and routinely lift moderate weights (often up to 50 lbs) for stocking and inventory purposes