Sales Associate, HSR

General Role

Responsible for all sales activities in store. Deliver quality and consistency of service including identifying customers’ needs, developing client relationships, sale, and delivering post-sale services.

Major Responsibilities:

• Responsible for the daily store operations
• Provides excellent customer service and maintains a pleasant shopping environment consistent with our brand image
• Calls on current and potential customers to establish and maintain client relationship
• Keep customers informed on new products or services, changes, etc.
• Identifies and handles client enquiries and concerns
• Executes sales plans and participates in communication events
• Communicates feedback gathered through in-store activities to store management
• Keeps records and reports on sales activities
• Other duties as assigned

Requirements & Capabilities:

• At least 2 years of relevant experience in high-end fashion, luxury industry or in similar capacity
• Passion in retail industry with good selling skills
• Likes fashion and appreciates quality products
• Fluent in English
• Must be a good team player, pleasant, service oriented with good communication skills
• Basic computer skills