Sales Associate - Jaipur

Roles & Responsibilities Retail Sales Associate

1. Customer Service & Engagement

• Greet customers warmly and ensure a positive shopping experience.
• Assist customers in finding products based on needs and preferences.
• Provide product knowledge, features, benefits, and price details.
• Resolve customer queries, complaints, and returns professionally.

2. Sales & Store Targets

• Actively promote products to drive sales.
• Support upselling and cross-selling to achieve store targets.
• Maintain high conversion rates and contribute to daily/weekly sales goals.

3. Store Operations

• Maintain cleanliness, hygiene, and store presentation standards.
• Ensure shelves, racks, and displays are fully stocked and well arranged.
• Participate in store opening and closing duties.
• Follow company SOPs for daily operational tasks.

4. Billing & Cash Handling

• Operate POS systems, billing counters, and card machines.
• Handle cash, card, UPI, and return transactions accurately.
• Maintain billing accuracy and follow cash-handling policies.

5. Inventory & Stock Management

• Assist in receiving, counting, and tagging new stock.
• Update inventory records as per store process.
• Monitor stock movement, report low stock, and manage replenishment.
• Support during monthly/quarterly stock audits.

6. Visual Merchandising

• Maintain product display standards as per brand guidelines.
• Ensure mannequins, signage, and promotional materials are updated.

7. Compliance & Safety

• Follow store SOPs, grooming standards, and company policies.
• Ensure safety, security, and loss prevention measures are followed.