Sales Associate (LCX / YOHO)

Job Responsibilities:

• 主動向顧客打招呼並進行互動，以了解其需求。
  Actively greet and engage customers to understand their needs.
• 展示及推薦產品，講解產品特點與優勢，並達成銷售
  Present and recommend products, explain features/benefits, and close sales.
• 推廣現行促銷活動、會員計劃，並進行追加銷售和交叉銷售。
  Promote current promotions, loyalty programs, and upsell/cross-sell items.
• 達成個人銷售目標，並為店鋪整體業績做出貢獻。
  Achieve individual sales targets and contribute to overall store performance.\
• 以專業的態度處理顧客查詢及基本的投訴。
  Handle customer inquiries and basic complaints professionally.
• 確保店鋪日常清潔、視覺陳列符合標準以及補充電品庫存。
  Ensure daily store cleanliness, visual merchandising standards, and stock replenishment.
• 維持賣場紀律，並遵循開店和關店程序。
  Maintain shop floor discipline and follow opening/closing procedures.
• 準確執行收銀職責（包括 POS 系統操作、付款、退款及換貨）。
  Perform cashier duties accurately (POS transactions, payments, returns, exchanges).
• 向主管匯報庫存不足、貨品損壞或陳列問題。
  Report low stock, damages, or display issues to seniors.
• 遵循安全和減少損耗的程序，以協助防盜與防損工作。
  Support loss prevention by following security and shrinkage control procedures.

Job Requirements:

• 具備最少 1 年零售業經驗，擁有消費電子產品背景者優先考慮。
  Minimum 1 year’s experience in retail industry, with consumer electronics background will be an advantage.
• 對科技行業充滿熱情，並能為我們的顧客提供高標準的服務。
  Passionate in tech industry and able to deliver high-standard service to our customers.
• 具備出色的良好人際關係及顧客服務技巧，性格充滿活力、和藹可親且外向。
  Excellent in interpersonal and customer service skills with energetic, pleasant and outgoing personality.
• 具備良好的協作能力，是一位優秀的團隊合作者。
  Good team player with good collaborative skill.
• 態度積極，並熱衷於在零售業發展事業。
  Positive attitudes and passionate in developing a career in retail industry.