Sales Associate (Urgently Hiring)

Urgently Hiring - 10 Positions available for Hiring

Working Days : 6 days a week (Must be able to work on weekends and Public Holidays)

Working Timing : 11am to 9pm (8 working hours, excluding breaks)

Working Location:

Location 1 : 134 Serangoon Road, Singapore 218038

Location 2 : 412 Serangoon Road, Singapore 218124

Location 3 : 320 Serangoon Road, Centrium Square, Singapore 218108

Starting Salary : $3200 per month

Benefits:

• Overtime Allowance
• Monthly Performance Bonus for Best Showroom Performer
• Rewarding Sales Incentives
• Medical benefits
• Staff Purchase Benefits
• Positive working environment

Sales & Customer Relations

• Warmly welcome customers and build genuine relationships to understand their Jewelry preferences and create personalized shopping experiences.
• Demonstrate in-depth knowledge of jewelry items, confidently guide customers through selections while highlighting product features and craftsmanship.
• Drive sales by effectively upselling and cross-selling based on customer needs, current promotions, new product launches and in-store campaigns.
• Deliver excellent customer experience by cultivating a personal client base, managing after-sales support and follow-up to foster loyalty and referrals.
• Address and resolve customer concerns with professionalism and care and promptly escalate to the Store Manager if required.

Inventory & Visual Merchandising

• Ensure all Jewelry displays are clean, visually appealing and securely arranged to maintain a premium in-store presentation.
• Assist with daily stock audits, documentation of incoming and outgoing stock and reconciliation of physical counts with system records.
• Provide regular updates to the Branch Manager on stock transfers and inventory replenishment needs to ensure optimal stock levels and smooth operations.

Other Responsibilities

• Adhere to all company SOPs and local regulatory requirements, while following anti-theft protocols, opening/closing checklists, and safety standards.
• Maintain accurate records of sales and customer interactions, ensuring all transactions are properly recorded in the POS and CRM systems.
• Submit daily sales reports to the Branch Manager, highlighting key customer feedback, fast and slow-moving stock and operational challenges if any.
• Actively participate in monthly performance reviews and training sessions as advised by the Branch Manager to support continuous development and improvement.

Requirements :

• Open for Singaporeans and Permanent Residents only to apply

• Minimum GCE “N” level

• Diploma or Degree in Business, Retail is a plus.

• Minimum 1-3 years of experience in retail sales preferably in Jewellery / luxury segments.

• Freshers and entry-level candidates are welcome to apply.

• Strong knowledge of Jewellery products and consumer behavior

• Strong communication and interpersonal skills

• Sales-driven with excellent convincing skills

• Personal grooming and professional etiquette

• Basic computer proficiency (POS systems, CRM tools).

• Cheerful personality and well groomed

• Good spoken English

• Dynamic, energetic and passionate to exceed sales targets

• Able to start work within short notice will be an advantage