Sales Associate/Craft Instructor

NOW HIRING — Customer Experience & Craft Instructor

$18.84/hr + tips | Ages 18+

This role is a great fit for someone who enjoys teaching crafts, engaging with customers, and working in a creative retail environment.

We are seeking a friendly, energetic, and reliable team member to join our fast-paced, customer-focused craft studio. If you enjoy working with people, teaching, and hands-on activities, this position may be a great fit.

Position Details:

• Pay: $18.84/hr + tips
• Age Requirement: 18+
• Schedule: Must be available on weekends
• Part Time/Seasonal

Responsibilities:

• Provide excellent customer service and maintain a welcoming environment.
• Assist guests with crafting projects and offer instruction on variety of projects, including working with kids and families.
• Teach Rug Tufting, Decoden, Fluid Art, Beading Art, Candle Making, Squishy Making
• Must feel comfortable leading parties
• Operate the register, handle transactions, and perform basic math accurately.
• Keep the workspace clean, organized, and efficient.
• Adapt to a variety of customer needs and personalities.
• Support retail operations such as restocking, tidying, and understanding product basics.
• Work quickly and efficiently in a fast-paced environment.
• Greet customers warmly and assist them in finding products that meet their needs
• Provide detailed product information and answer customer inquiries effectively
• Upsell and recommend products to maximize customer satisfaction and sales opportunities
• Maintain a clean, organized, and inviting store environment
• Process transactions accurately using point-of-sale systems
• Manage stock levels, restock shelves, and assist with inventory counts
• Collaborate with team members to achieve sales goals and ensure excellent customer service
• Stay informed about new products, promotions, and store policies to better serve customers
• Perform front desk duties such as: taking phone calls, creating/canceling reservations/parties

Preferred Skills, Experience, & Qualifications:

• Experience in customer relations (required).
• Experience teaching or leading groups (preferred).
• Basic crafting knowledge (preferred).
• Comfortable teaching and working with children.
• Previous experience in retail or sales is preferred but not required; enthusiasm for learning is essential
• Excellent interpersonal skills with the ability to build rapport quickly with customers
• Strong problem-solving abilities and a proactive attitude
• Ability to work effectively both independently and as part of a team
• A positive attitude, professionalism, and a genuine interest in helping customers succeed
• Working knowledge of Rug Tufting, Decoden, Fluid Art, Beading Art, and/orCandle Making

Physical Requirements:

• Ability to stand for extended periods.
• Ability to lift and carry up to 25–30 lbs.
• Ability to move quickly and multitask efficiently.

We Are Looking For Someone Who Is:

• Fast-paced and highly efficient
• Friendly, patient, and adaptable
• A strong communicator
• Comfortable speaking with and teaching customers of all ages
• Reliable and punctual

**Schedule & Availability**

This is a part-time position primarily focused on weekend shifts. Ideal candidates should be comfortable with variable shift lengths. Additional weekday shifts may be available as needed.

*The duties outlined above represent the primary responsibilities of the role but are not all-inclusive.

To learn more about our studio, visit www.tutufuncc.com

Please send your resume and cover letter to [email protected]

Job Types: Full-time, Part-time

Pay: Up to $18.84 per hour

Benefits:

• Employee discount
• Flexible schedule

Application Question(s):

• Are you available to work on the Weekends?

Shift availability:

• Night Shift (Preferred)

Work Location: In person