Massage Envy
Sales Associate/Customer Service
1 month ago
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Important information
Contract type:
Permanent, Part time
Salary:
$35,152 – $37,440 / year
Location:
Palm Desert, CA, USA
Work mode:
Onsite
Published on:
1 October 2026
What they need
Job Summary
Do you have a passion for helping others? At the Pam Desert Massage Envy Franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.
Duties
- Enroll guests to our wellness program with 25% closing rate success
- Provide outstanding customer service and help everyone feel valued and understood
- Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
- Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
- Help grow and retain a client base both in-person and through phone/email outreach
Qualifications
- Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
- Are critical thinkers with excellent math and computer skills and the ability to multitask
- Have great people skills and can establish positive relationships with guests
- Are supporters of total body care with a general knowledge of massage and skin care services
- Available to work nights and weekend (Mandatory)
- Sales background required
Culture & Support:
- Trained leadership that is invested in YOUR success
- Award programs (like Sales Associate of the Year)
- A caring community that strives to celebrate individuality and share knowledge
If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!
Please email your resume to [email protected], and give a brief description on why you are a great fit.
Job Types: Full-time, Part-time
Pay: $16.90 - $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Work Location: In person
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