Sales Audit Analyst

One of our major luxury clients is currently seeking a sales audit analyst.

Role is in Midtown NYC.

Role Overview:

• Position: Sales Audit Analyst
• Type: Maternity leave coverage (open-ended)
• Start timing: ASAP
• Duration: ~6 months (possibly longer)

Ideal Candidate Profile

• Strong reconciliation experience
• Chargeback dispute experience (preferred)
• Excellent communication skills
• Regular interaction with store teams
• Coordination with internal departments
• Customer-service oriented
• Comfortable in a fast-paced environment
• Strong Excel skills
• VLOOKUPs
• Pivot tables

Training & On-Site Expectations

• First month: 4 days per week in the office for training
• After onboarding: hybrid schedule, 3 days per week in the office

Job Purpose/Summary

The Sales Audit Analyst is an integral contributor to The Brand's finance team, and is an experienced finance professional who will directly contribute to the success of the Company. The role of the Sales Audit Analyst is to ensure The Brand’s internal policies & procedures, guidelines, and, financial integrity around sales and revenue processes comply with regulatory standards and industry practices. The position is responsible for reconciling the Retail network’s sales to the funds received via all tenders collected, monitoring cash management compliance, and providing daily retail support in all related areas.

Core Responsibilities

• ~80% Reconciliations
• Cash
• Credit card
• E-commerce
• ~20% Operational / Support
• Monitoring shared mailbox
• Processing store requests
• Client refunds
• Responding to store team inquiries
• ~5% Ad hoc
• Miscellaneous tasks as they arise
• Additional
• Chargeback disputes
• Sales reporting

Responsibilities

• Prepare and perform daily account reconciliations between the POS & funds collected for all retail sales (ie. cash, credit card, etc.). Analyze and investigate discrepancies and continuously follow up with the retail teams for explanations and resolutions. Partner with the IT department on SAP and terminal discrepancies, as needed.
• Review the monthly concession settlement statements for accuracy and reconcile sales with payments received. Ensure all expenses charged are approved by the appropriate departments and reconcile “Returns from Other Locations” to confirm all returned merchandise were received back at the original store of purchase.
• Reconcile E-Commerce and Marketplace sales to payments collected. Identify discrepancies and partner with the Client Services team and external 3rd parties to research and resolve issues.
• Perform SAP receivable account clearings, including balance sheet and P&L postings.
• Monitor, compile, and submit evidence to dispute Credit Card chargeback claims. Coordinate with retail store teams to collect related documentation and supporting details to meet submission deadlines.
• Process customer refund requests (i.e. ACH, check, or wire) and coordinate with the retail store teams and the A/P department for timely payment execution.
• Perform SAP inventory movements for lost products reimbursed through UPS.
• Support the month-end financial closing, including preparing and booking monthly credit card fees and expense accruals.
• Prepare and report Monthly Net Sales to the retail landlords for rent calculations.
• Monitor the Group Retail Finance inbox daily and assist/respond to store inquiries in a timely manner.
• Partner with Retail Operations and Loss Prevention to enforce internal controls and to ensure stores are following the proper cash handling and operational procedures.
• Assist with audits, compliance requirements, and special projects as necessary, collaborating with other Finance teams and relevant departments throughout the company as needed.

Required Skills

• Bachelor’s Degree in Accounting or Finance preferred.
• Minimum 2–3 years of relevant accounting or finance experience; retail experience a plus.
• SAP experience preferred.
• Familiarity with retail POS systems is a plus.
• Knowledge of basic accounting principles and experience with preparing and booking journal entries.
• Proven reconciliation experience preferred.
• Advanced Excel proficiency required (i.e. Pivot Tables & VLOOKUP).
• Strong analytical, research, and problem-solving skills (including proactive follow-up), with a high degree of attention to detail and accuracy.
• Excellent time management skills - detail and deadline-orientated, with the ability to multitask under pressure. Works well given tight deadlines.
• Customer Service oriented with strong written and verbal communication skills.
• Agile and comfortable working in a fast-paced environment.
• Team-oriented, flexible, and open to taking on new responsibilities.
• Ability to work independently with minimal supervision.