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Sales BDC Representative

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Onsite

Sales BDC Representative

Basil Management Company

Sales BDC Representative

Skills

CRM

2 months ago

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Important information


Contract type:

Permanent

Salary:

$39,520 – $43,680 / year

Location:

Buffalo, NY, USA

Work mode:

Onsite

Published on:

3 September 2026

What they need


Join the Basil Family!

Basil Family Dealerships is looking for a motivated and outgoing Sales BDC Representative to join our team! If you enjoy talking with people, providing great customer service, and helping turn leads into appointments, this could be a great opportunity for you.

As a Sales BDC Representative, you'll be one of the first points of contact for customers interested in purchasing a vehicle. You'll work with our sales teams to connect with customers, answer questions, follow up on leads, and help schedule appointments.

Pay: $19–$21/hour based on knowledge & experience + monthly bonus opportunity
Earning Potential: Approximately $50,000/year

What You'll Do:

  • Respond to internet, phone, and other sales leads
  • Contact customers through phone calls, texts, and emails
  • Follow up with customers who have shown interest in a vehicle
  • Schedule appointments for the Sales Team
  • Confirm and follow up on scheduled appointments
  • Build positive relationships with customers throughout the buying process
  • Provide helpful information and answer basic customer questions
  • Keep customer information and follow-up activity updated in our CRM
  • Work closely with Sales Managers and Sales Consultants to help generate opportunities
  • Provide a positive, professional customer experience from the first contact

What We're Looking For:

  • Friendly, outgoing personality and strong communication skills
  • Comfortable talking with customers over the phone and through text/email
  • Strong follow-up and organizational skills
  • Ability to work in a fast-paced dealership environment
  • Motivated by goals and opportunities to earn additional income
  • Customer-service mindset
  • Previous BDC, automotive, sales, call center, or customer service experience is a plus, but not required

What We Offer:

  • $19–$21/hour, based on knowledge and experience
  • Monthly bonus opportunity averaging approximately $200/month
  • Approximately $50,000 annual earning opportunity
  • Full-time position
  • Training and support
  • Opportunity to grow within the Basil Family Dealerships
  • A team-focused work environment

Ready to Join the Basil Family?

If you're personable, motivated, and enjoy helping people, we'd love to hear from you!

Apply today and start your career with Basil Family Dealerships!

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