Sales BDC Representative

Sales Business Development Opportunity for Brooksville!!

Buick GMC Brooksville is seeking an experienced Automotive BDC Representative to join the department, handling high-volume inbound customer requests for an exceedingly desired brand with an excellent reputation. We're looking for a person with a strong interest in pursuing a career in sales and technology to join our friendly team full-time.

Previous Automotive BDC Experience Required

A BDC agent is the backbone of a successful company, and we are looking for a team player!

BDC Representative Responsibilities:

• Generate appointments and by means of proactive inbound and outbound prospecting and lead activity management to qualify and market to potential customers.
• Set appointments.
• Respond to internet leads immediately.
• Work live chat program.
• Listen and be attentive to customer needs and priorities to provide appropriate suggestions and guidance on our vehicle offerings.
• Provide superior customer service and achieve the highest degree of customer satisfaction.
• Work in close partnership with sales consultants to provide qualified leads and detailed information on customer requirements.
• Direct customers to product information resources, including those available on the internet.
• Check email frequently and respond to inquiries immediately.
• Promptly respond to call-ins and internet car sales inquiries.
• Facilitate car sales by collecting customer data.
• Perform other tasks as assigned by the Manager and General Manager.

Requirements:

• Positive and energetic, excellent communication and listening skills.
• Contribute to the overall success of the dealership by working with all customers, teams, and departments collaboratively and professionally with a positive attitude.
• Meet and exceed established sales goals.
• Follow established sales techniques and processes.
• Attend all required training, whether online or in person.
• Maintain professional demeanor and exhibit positive communication skills (verbal and written) and strong work ethic.
• Strong Computer skills a must.
• Acceptable attendance is mandatory. Weekend and evening availability required.
• Must be able to perform all essential functions and physical demands within a fast-paced work environment, with or without reasonable accommodation.
• Ability to pass background check and pre-employment drug screen.

Benefits:

• 401(k) with employer match
• Dental insurance
• Vision insurance
• Disability insurance
• Health insurance
• Paid time off

DFWP/EOE