Sales BDC Representative

Job Overview
We are seeking an experienced Sales BDC Representative to join our team. In this role, you will be responsible for reaching out to potential clients, and generating leads through effective communication and negotiation skills. The ideal candidate will have a passion for sales and technology, with the ability to engage customers and drive results.

Responsibilities

• Assist customers shopping online and over the phone with their vehicle purchase process
• Answering incoming sales calls and building customer relationships, while delivering exceptional customer service
• Respond to customer online requests
• Schedule appointments for the sales team
• Communicate with customers via email, phone, text and live chat
• Communicate with team, other sales staff, and management to ensure customer satisfaction
• Use a variety of programs to obtain information for customers regarding pricing, vehicle details and availability
• Attend department trainings
• Perform other duties as assigned

Qualifications

• Previous BDC experience or telemarketing is required.
• Strong work ethic, attention to detail, internet and computer skills
• Strong and professional communication skills
• Enthusiastic to learn and desire for ongoing training
• Maintain a clean and professional appearance
• Self-motivated and goal oriented
• Desire for a long-term position
• Must be able to work flexible hours, including some evenings and Saturdays
• Prior customer service, call center or telecommunications experience is required
• Prior automotive experience is preferred, but not required
• Strong communication skills in English; proficiency in Spanish is highly desirable.
• Experience using VinSolutions or similar CRM systems is advantageous.

If you are passionate about sales and eager to contribute to a growing team, we encourage you to apply for this exciting opportunity as a Sales BDC Representative!

Job Type: Full-time

Pay: $45,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person