Sales

Responsibilities

• Handle and respond to inbound inquiries by providing information about Blubridge Center's therapy services, programs, and enrollment process.
• Understand parents' needs and concerns and provide relevant information, individualized based on their child's needs.
• Conduct timely follow-ups and convert inbound inquiries into consultations and assessments.
• Coordinate with the administrative team to support a smooth enrollment process.
• Maintain accurate customer data, inquiry status, and follow-up progress using the Blum system.

Qualifications

• Minimum D3/S1 in Communication, Psychology, or a related field.
• Strong communication skills, both written and verbal.
• Good negotiation and persuasion skills.
• Proficient in using Microsoft Office and Google Workspace.
• Previous experience in Customer Service or Inbound Sales is a plus.
• Ability to communicate in English is required.