Sales

Sales Manager

Position: Sales Manager

Department: Sales & Business Development

Reports To: Head of Sales / CEO

Job Summary

The Sales Manager is responsible for leading the sales team, developing sales strategies, achieving revenue targets, and expanding the company's customer base. The role involves building strong client relationships, identifying new business opportunities, and ensuring high levels of customer satisfaction.

Key Responsibilities

* Develop and implement sales strategies to achieve monthly and annual sales targets.

* Lead, motivate, and manage the sales team to maximize performance.

* Identify and pursue new business opportunities and corporate clients.

* Build and maintain strong relationships with existing and potential customers.

* Monitor market trends, competitor activities, and customer requirements.

* Prepare sales forecasts, reports, and performance analysis.

* Conduct regular sales meetings and provide coaching to team members.

* Collaborate with Operations and Customer Support to ensure excellent service delivery.

* Negotiate contracts, pricing, and service agreements with clients.

* Ensure timely follow-up on leads and customer inquiries.

* Maintain accurate records in the CRM system and prepare management reports.

* Represent the company at business meetings, networking events, and exhibitions when required.

Required Qualifications

* Bachelor's degree in Business Administration, Marketing, Sales, or a related field.

* 4–7 years of sales experience, with at least 2 years in a managerial role.

* Experience in the courier, logistics, e-commerce, or supply chain industry is preferred.

Skills & Competencies

* Strong leadership and team management skills.

* Excellent communication and negotiation abilities.

* Strong analytical and problem-solving skills.

* Ability to meet sales targets and work under pressure.

* Proficiency in Microsoft Office and CRM software.

* Strong presentation and relationship management skills.

Key Performance Indicators (KPIs)

* Achievement of monthly and annual sales targets.

* Revenue growth.

* Number of new clients acquired.

* Customer retention rate.

* Sales team performance and productivity.

* Client satisfaction and service quality.

Working Hours

* 9:30 AM to 6:30 PM

* Monday to Saturday (or as per company policy)

Compensation & Benefits

* Competitive salary.

* Performance-based incentives/commission.

* Fuel allowance (if applicable).

* Mobile allowance (if applicable).

* Annual leave and other benefits as per company policy.

Preferred Attributes

* Self-motivated and target-oriented.

* Strong business networking skills.

* Professional attitude and excellent interpersonal skills.

* Ability to make strategic business decisions and drive company growth.

Pay: From Rs50,000.00 per month

Work Location: In person