Sales Co-ordinator

Company Name: Chemtech Process Technologies

Chemtech Process Technologies is engaged in the field of Water and Wastewater Treatment Project Equipment Manufacturing with two manufacturing units located in Kagal Five Star MIDC, Kolhapur. We are looking for Account Executive

Position: Sales Coordinator

Department: Sales & Marketing

Key Responsibilities

· Coordinate with existing and prospective customers and maintain professional relationships to support customer satisfaction and business growth.

· Act as a coordination point between customers and internal departments to ensure timely communication and smooth execution of sales activities.

· Understand customer requirements and coordinate with the Sales, Engineering, Projects, Production, and Accounts teams for appropriate responses and solutions.

· Handle customer enquiries, RFQs, quotations, proposals, order-related communication, and follow-ups.

· Coordinate with the Sales team to ensure timely completion of assigned activities and follow-ups.

· Maintain regular follow-up on enquiries, quotations, proposals, orders, payments, and customer commitments.

· Handle customer queries and coordinate with the concerned department for timely resolution of complaints and issues.

· Maintain accurate customer databases, CRM records, enquiry logs, sales reports, MIS reports, and other sales documentation.

· Prepare quotations, presentations, customer correspondence, reports, and other sales-related documents accurately and professionally.

· Coordinate with customers regarding order status, delivery schedules, project progress, dispatch details, and after-sales requirements.

· Monitor pending enquiries, quotations, follow-ups, and customer responses and update the concerned Sales team.

· Support the Sales & Marketing team in lead generation, customer communication, exhibitions, promotional activities, and other business development activities.

· Coordinate meetings, customer visits, sales calls, and follow-up activities as required.

· Prepare and submit daily, weekly, and monthly sales coordination reports and MIS to the reporting manager.

· Ensure proper filing and maintenance of sales-related documents and records.

· Maintain confidentiality of customer and company information and follow company policies and procedures.

· Perform any other sales coordination and administrative duties assigned by the Management from time to time

Qualification

• Graduate in any discipline (MBA Marketing/Business Administration preferred).

Experience

• 2+ years of experience in Customer Relationship Management, Sales Coordination, Sales Support, Business Development, or a similar role.
• Experience in the Engineering, Manufacturing, or Industrial Equipment industry will be an added advantage.

Required Skills

• Communication and interpersonal skills.
• Strong customer relationship management and coordination abilities.
• Proficiency in MS Excel, MS Word, PowerPoint, email communication, and CRM software.

Job Location

Chemtech Process Technologies

Survey No. 1074, 1066 & 1068, Flat No. F-4, Sai Sujata Residency, Rajopadhey Nagar, Kolhapur – 416012

Mobile: 9529124051 Resume WhatsApp: 8788945756 Email: [email protected]

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Flexible schedule
• Internet reimbursement

Work Location: In person