Sales Co - ordinator

The Sales Co-ordinator will play a key role in supporting the sales and post-sales operations by managing customer relationships, processing orders, and coordinating with internal departments. The ideal candidate will ensure seamless execution of post-sales activities while enhancing the overall customer experience.

Key Responsibilities (KRAs): - Provide comprehensive support to the sales team and assist in achieving departmental goals

• Serve as a bridge between the sales team and other departments , ensuring smooth internal communication
• Maintain and regularly update customer databases and records
• Manage order processing , from receipt to dispatch, ensuring timely deliveries
• Coordinate with the logistics and warehouse teams for order fulfillment
• Act as the primary point of contact for client follow-ups, internal coordination, and post-sales queries
• Prepare and maintain Order Tracking Sheets (OTS)
• Review and verify order margins , ensure accuracy in documentation
• Understand customer-specific requirements and provide proactive support to enhance satisfaction