Sales Coach

Looking for Sales Coach

Role: Sales Coach

Location: Hyderabad

Notice: Looking for Immediate to 15 Days

Role Summary

The Sales Coach is responsible for improving sales performance by coaching frontline advocates using data-driven insights and structured methodologies. This role focuses on enhancing sales behaviors, customer interactions, and long-term KPI outcomes through continuous development.

Key Responsibilities

• Deliver 1:1 and group coaching sessions for sales advocates

• Analyze call/chat interactions and provide actionable feedback

• Use AI-driven insights and performance metrics to guide coaching

• Develop improvement plans and monitor advocate progress

• Drive consistency in sales quality and customer experience

• Identify trends and prioritize coaching focus areas

• Facilitate calibration and knowledge-sharing sessions

• Maintain credibility through ongoing product and sales knowledge

• Support achievement of key sales KPIs

Required Skills

• Strong coaching and mentoring capability

• Sales expertise in customer-facing roles

• Analytical skills to interpret performance and interaction data

• Excellent communication and interpersonal skills

• Ability to drive behavioral change

Preferred Skills

• Experience with AI-based quality monitoring tools

• Familiarity with structured coaching methodologies (e.g., SMART goals)

• Experience in IT or cloud sales

Experience Required

• 35+ years in sales or coaching roles

Educational Qualifications

• Bachelors degree preferred

KPIs

• Improvement in sales performance metrics

• Quality and CSAT scores

• Coaching effectiveness (performance uplift)

• KPI progression of assigned advocates

Stakeholder Interaction

• Works closely with team leads, trainers, and sales management

• Aligns coaching plans with business performance goals

Domain Requirements

• Knowledge of Microsoft sales methodologies preferred

• Knowledge of Microsoft Azure & M365 services

• Strong understanding of customer engagement standards

Interested Candidates share resume:

[email protected]