sales Consultant

Key Responsibilities

• Welcome customers and understand their vehicle requirements and preferences.
• Explain vehicle features, specifications, pricing, and available variants.
• Conduct test drives and provide detailed product demonstrations.
• Generate leads through walk-ins, referrals, digital inquiries, and field activities.
• Follow up with prospective customers to convert leads into sales.
• Achieve monthly and annual sales targets set by the dealership.
• Assist customers with financing options, insurance, exchange offers, and vehicle documentation.
• Coordinate with the finance, insurance, registration, and delivery teams to ensure a smooth sales process.
• Maintain accurate customer records and update the CRM system regularly.
• Build long-term customer relationships to encourage repeat business and referrals.
• Stay updated on new vehicle models, competitor offerings, and market trends.
• Participate in promotional events, exhibitions, roadshows, and customer engagement activities.
• Ensure high levels of customer satisfaction throughout the sales and delivery process.

Required Qualifications

• Bachelor's degree in Business, Commerce, Marketing, or a related field (preferred).
• 0–5 years of sales experience, preferably in the automobile industry.
• Freshers with strong communication and sales aptitude may also be considered.

Required Skills

• Excellent communication, presentation, and interpersonal skills.
• Strong sales, negotiation, and closing abilities.
• Customer-focused approach with a positive attitude.
• Ability to build and maintain long-term customer relationships.
• Basic computer knowledge and proficiency in MS Office and CRM software.
• Valid driving license with the ability to conduct vehicle test drives.
• Ability to work under pressure and meet sales targets.

Preferred Experience

• Experience in passenger vehicle, commercial vehicle, or two-wheeler sales.
• Knowledge of vehicle financing, insurance, registration, and exchange processes.
• Familiarity with dealership management systems (DMS) or CRM platforms is an advantage.

Key Performance Indicators (KPIs)

• Monthly vehicle sales achievement.
• Lead conversion ratio.
• Customer satisfaction (CSI) scores.
• Repeat business and referral generation.
• Timely CRM updates and follow-up completion.

Reporting To

Sales Manager / Branch Manager

Pay: ₹13,000.00 - ₹21,000.00 per month

Benefits:

• Commuter assistance
• Flexible schedule
• Health insurance
• Leave encashment
• Provident Fund

Work Location: In person