Sales Consultant

Role & responsibilities

• Understand customer needs, preferences and usage requirements through effective need analysis.
• Recommend suitable products/solutions by connecting features with customer requirements.
• Handle customer queries, objections and difficult questions with confidence and logical thinking.
• Engage with premium customers and provide a professional, personalized buying experience.
• Conduct product demonstrations, presentations and engaging customer conversations.
• Manage the complete customer journey from enquiry to test drive and final purchase.
• Follow up with prospective customers and drive conversion and closure.
• Build strong customer relationships and maintain a high level of customer satisfaction.
• Understand market trends, competitors and changing customer expectations.
• Work closely with sales and marketing teams to achieve business targets.
• Product knowledge will be provided through training; strong consultative selling and customer-handling skills are the key requirement