Sales Consultant

Who we are

Alpine Spas is Australasia's largest Spa, Sauna and Swim Spa retailer - and we got there by moving faster, thinking sharper, and holding ourselves to a higher standard than anyone else in the industry. We started from humble beginnings and built something remarkable by refusing to stand still while the rest of the industry did.

Behind the showrooms is a tight-knit team that takes pride in what they do, celebrates wins together, and genuinely enjoys coming to work. We're innovative, agile, and always looking to raise the bar.

The role

You'll be the face of Alpine in the showroom, on the phone, and in every email and text you send. Whether a customer walks through the door, calls in, or submits an enquiry online, you're their first point of contact - and their guide to finding the perfect product.

Your job is to understand what customers really need, guide them to the right solution, and close. Then follow up, build the relationship, and generate the referral. You'll manage your own pipeline end-to-end using our CRM (GreenTree), owning every stage: calls, quotes, emails, texts, and post-sale check-ins.

Beyond your own numbers, you'll contribute to the team's collective performance - sharing product knowledge, and keeping the showroom presentation at the highest standard. Most importantly, you'll play a direct role in bringing happiness to thousands of families across Australia.

Key responsibilities

• Maximise sales across multiple channels - in-person, phone, and digital enquiry
• Deliver exceptional service so every customer finds their perfect fit
• Own your pipeline in CRM: follow-ups, quotes, and post-sale check-ins done on time, every time
• Maintain showroom presentation at a consistently high standard
• Contribute to team performance through knowledge sharing and collective accountability

About you

You're an energetic go-getter who's passionate about customers and driven by results. Whether you're an experienced closer or a high-potential graduate ready to prove yourself, you bring the same thing: ownership, hunger, and the discipline to follow through.

• A track record in sales - you've hit targets, you know how to close, and you can demonstrate both
• Customer-obsessed, with a genuine passion for delivering exceptional service
• Sharp written and verbal communication that reflects the brand accurately and professionally
• Competentwith CRM systems, Microsoft Office, and multi-channel communication platforms
• Exceptionally self-managed - your follow-ups are done on time, and in time
• Flexibleand adaptable, with the initiative to act without being told
• A team-first mindset - you lift others, share what works, and never leave colleagues exposed

What we are actually looking for

We are less interested in your 'what you've done' and more interested in 'who you are'. The people who thrive at Alpine Spas have a few things in common.

• They are naturally curious about people. They ask questions, they listen properly, and they genuinely want to help someone find the right answer - not just close a transaction.

• They are competitive with themselves. They set a personal bar, they notice when they fall short of it, and they do something about it without being told to.

• They show up. Consistently, professionally, and with energy - regardless of how the last customer interaction went.

• They are team-first. They share what works, they support the people around them, and they understand that the whole showroom wins or loses together.

• And, they want to earn well. Commission is a real part of this role, and the best people here are motivated by the direct link between their effort and their income.

The detail

• Days of work option A: Tuesday, Wednesday, Thursday, Friday & Saturday.
• Days of work option B: Friday, Saturday, Sunday, Monday & Tuesday.
• Based at our Slacks Creek showroom, with travel to home shows and events for top performers
• Competitive base plus uncapped commission structure

Your effort directly translates into your earnings here, and your results are recognised. If you're ready to own your pipeline and your outcomes - we want to hear from you.